/Zal Dastur

About Zal Dastur

Zal is the cofounder of Lucep and looks after the sales and marketing in the company. His whole career has been wrapped up in startups and he lives to make the next deal.

Interview with Rob Galbraith – The End of Insurance As We Know It

Rob Galbraith, CPCU, CLU, ChFC is an author, keynote speaker and a globally known insurtech thought leader who has been part of the financial services industry for over 20 years. His new book “The End of Insurance As We Know It” has just hit the bookstores and has already climbed to the top of the [...]

By |2019-04-11T15:00:55+00:00April 11th, 2019|Insurance|0 Comments

Lucep, SDGs and the NTT Data Open Innovation Contest

Lucep recently won yet another award as the regional winner of the NTT Data Open Innovation Contest in Ho Chi Minh City, Vietnam. I want to share with you what this innovation challenge is all about, and what makes this win so special for us. NTT Data, headquartered in Tokyo, Japan, is a global IT [...]

By |2019-03-29T17:14:42+00:00March 29th, 2019|events|0 Comments

Future-proofing the definition of digital transformation in Insurance

Our business is providing smart lead distribution and sales acceleration for insurance companies, so we’re knee-deep in the digital transformation initiatives our clients undertake. A lot of them have initially looked at it as an IT upgrade, until we demonstrate the benefits of customer-centric business transformation. The challenge for us, as a customer advocate, is [...]

By |2019-02-13T18:26:17+00:00February 13th, 2019|Insurance|0 Comments

PolicyBazaar app innovation highlights digital transformation

This is a video of one of the presentations at this year’s Global Livefest - the virtual insurtech conference organized and hosted by The Digital Insurer (Hugh Terry). In this video, you will see Ashish Gupta, CTO, PolicyBazaar talk about a new feature in the PolicyBazaar app that has eliminated the need for physical inspections [...]

By |2019-01-30T14:01:11+00:00January 30th, 2019|Insurance|0 Comments

Top 25 insurance and insurtech influencers

The future of insurance is insurtech. This is the title of an in-depth Bain research publication authored by Matteo Carbone, Founder, Connected Insurance Observatory. In a report, PwC Business Development Leader Mike Quindazzi likewise notes that “#InsurTech startups become insurers faster than #insurers can become #InsurTechs.”   The ideas and trends we bumped into while [...]

By |2019-01-17T12:14:54+00:00January 17th, 2019|Insurance|0 Comments

7 gamification strategies used by high-performing sales teams

Healthy competition among your sales force is a great way to incentivize performance and reward success. Companies of all sizes from small businesses to Fortune 500 enterprises use Lucep to motivate their sales teams. In this blog, we’ve included seven gamification strategies used by high-performing sales teams. Based on our experience, and that of our [...]

By |2019-01-10T22:57:07+00:00January 3rd, 2019|Sales|0 Comments

10 Enterprise Sales Tips from Sales Coaches

Lucep drives enterprise sales and customer engagement for the world's largest companies in financial services, healthcare and some who are in the business of government. Our sales team members are expected to converse intelligently with the departmental heads of these corporations. To get that kind of learning, we turn to sales coaches who are reputed [...]

By |2018-12-27T14:23:02+00:00December 16th, 2018|Sales|0 Comments

16 Customer Experience Quotes to Live By

As a company engaged in the business of helping businesses talk with and listen to your customers on digital channels, we need to understand the customer experience of clients before we bring the technology into it. Two very important things we do that vastly improves the customer experience: 1. Digital transformation must be customer-centric. 2. [...]

By |2018-12-06T16:44:59+00:00December 6th, 2018|Customer|1 Comment

Why use CRM systems? Hidden benefits of CRM digital transformation

We try to pitch Lucep as a sales platform that complements your CRM, but the objections we face from small businesses are quite often the opposite. More along the lines of "We already have a CRM and we're not getting any additional revenue or benefits from it." Lucep digital transformation case study So we try [...]

By |2018-12-03T17:59:39+00:00December 3rd, 2018|Customer|0 Comments

What is CRM, and What is a CRM?

There's a popular misconception that CRM is a system or software that does something. Actually, customer relationship management is a business process. You are already managing your customer relationships one-on-one or as a team that handles customer interactions and responses. CRM (the software) simply automates this process. So let's simplify this in the most basic [...]

By |2018-12-13T12:38:10+00:00November 19th, 2018|Lead|0 Comments