Abandoned cart recovery automation
Untapped digital sales in your shopping carts.
Recover lost revenue
Fully automated campaign
Customizable multi-channel, multi-day messaging
Get 10-15% more digital sales through cart recovery.
What is shopping cart abandonment?
Shopping cart abandonment is where your customers add items to their cart, but fail to complete the transaction, and leave without checking out.
The reasons for this may include technical challenges, price and payment gateway issues, shipping cost, taxes and other charges that they see only when attempting to checkout, slow page loading speed, unanswered questions about the product and its usage, or simply lack of trust.
What it comes down to is lack of communication between the buyer and seller on a digital eCommerce platform. In your physical store, you can ask a hesitant customer who is about to leave how you can help - answer questions to clarify doubts, offer discounts, provide a demo, multiple payment options, etc.
How do you do this at scale on a digital platform and reduce your cart abandonment rate? This gap is what we are trying to fill with our fully automated abandoned cart recovery system. How does it work?
Lucep abandoned cart recovery automation system
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Reduce cart abandonment rate
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Fully automated system
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Customize your campaign
Reduce cart abandonment rate
The average e-commerce store has a cart abandonment rate of 75.6 percent.
So if you recover 14.36% of the lost 75.6%, that means your revenue increases by at least 10% - without any additional marketing spends for lead generation.
Fully automated cart recovery
Provide your digital shoppers the same level of personal attention and engagement that is available in your physical stores.
Abandoned cart recovery emails have open and click-thru rates that are 2-3 times higher than a cold outbound mail sent to a new prospect. Retargeting campaigns via social media, PPC and display ads likewise are more effective than generic marketing campaigns targeting new customers, and will recover as much as 6% of your abandoned cart revenue.
Lucep's abandoned cart recovery automation system targets your abandoned cart customers via email, WhatsApp, SMS and through pre-programmed voice calls. It is simple to set up and runs completely on autopilot.
Why multi-channel communication?
The average open rate in WhatsApp is 98%, and 99% for SMS messages. For email campaigns, the average open rate is about 21.5%.
Lucep elevates recovery of abandoned carts by sending targeted multichannel communications to buyers, ensuring high open and response rates.
You can now recover 15% or more of your abandoned carts with automated and segmented multichannel communication campaigns that use WhatsApp, Email, SMS, and IVR.
Customize your campaigns
Select which channels you want to run campaigns on.
Choose how many days you want to run campaigns on which channel.
Upload your messaging templates and your list of abandoned cart users. We can also pick them up via integration with your CRM, Facebook campaigns, website forms, Google spreadsheets, etc.
Get your custom pricing based on your choices.
Lucep Pte Ltd,
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