Future-proofing the definition of digital transformation in Insurance
Our business is providing smart lead distribution and sales acceleration for insurance companies, so we’re knee-deep in the digital transformation initiatives our clients undertake. A lot of them have initially looked at it as an [...]
PolicyBazaar app innovation highlights digital transformation
This is a video of one of the presentations at this year’s Global Livefest - the virtual insurtech conference organized and hosted by The Digital Insurer (Hugh Terry). In this video, you will see Ashish [...]
Top 25 insurance and insurtech influencers
The future of insurance is insurtech. This is the title of an in-depth Bain research publication authored by Matteo Carbone, Founder, Connected Insurance Observatory. In a report, PwC Business Development Leader Mike Quindazzi likewise notes [...]
7 gamification strategies used by high-performing sales teams
Healthy competition among your sales force is a great way to incentivize performance and reward success. Companies of all sizes from small businesses to Fortune 500 enterprises use Lucep to motivate their sales teams. In [...]
10 Enterprise Sales Tips from Sales Coaches
Lucep drives enterprise sales and customer engagement for the world's largest companies in financial services, healthcare and some who are in the business of government. Our sales team members are expected to converse intelligently with [...]
16 Customer Experience Quotes to Live By
As a company engaged in the business of helping businesses talk with and listen to your customers on digital channels, we need to understand the customer experience of clients before we bring the technology into [...]
Why use CRM systems? Hidden benefits of CRM digital transformation
We try to pitch Lucep as a sales platform that complements your CRM, but the objections we face from small businesses are quite often the opposite. More along the lines of "We already have a [...]
What is CRM, and What is a CRM?
There's a popular misconception that CRM is a system or software that does something. Actually, customer relationship management is a business process. You are already managing your customer relationships one-on-one or as a team that [...]
6 Ways to Improve Customer Experience Using Data
We keep our customer engagement fairly simple. You have to know who your customers are and what is their requirement, and then fulfill it as quickly and conveniently as possible. This is what Lucep also [...]
Fintech Innovation Labs in Singapore
One of the highlights of the Singapore Fintech Festival is the Innovation Lab Crawl (Nov 15-16), where fintech innovation labs in Singapore will open up their doors for visitors. It's a great opportunity to get [...]