Customer Experience Summit – Who’s Coming, Agenda, Speakers
The 6th Customer Experience Asia Summit 2018 will be held at the Marina Bay Sands, Sands Expo and Convention Center, Singapore, from Nov 25-28, 2018. Lucep is a co-sponsor of the Customer Experience Summit. We're [...]
Insurance Customer Engagement and Lead Flow Automation
Lucep recently won a $100,000 contest to help develop insurtech for one of the world's largest insurance companies. Metlife selects Lucep as winner of collab EMEA 3.0 Lucep recently [...]
Six Ways to improve Insurance Customer Experience
Insurance buyers, as a category of shoppers, are a very fickle breed who will keep comparing quotes from multiple carriers until they find the exact product features and price that they are comfortable with. The [...]
How to Generate Hundreds of Leads from Facebook Lead Ads
It's been our experience, in the past, that B2B lead generation on social media is best done on LinkedIn if you want to reach businesses who are your customers, and maybe on Twitter if you're [...]
First Call Resolution Best Practices
As an omnichannel marketing automation platform that generates revenue for our clients by improving their customer experience, Lucep has to provide reports that track metrics such as first call resolution. FCR is an especially important [...]
CRO platforms for website optimization
How to get more traffic and leads online? How to convert more leads into sales and revenue? These are common questions we get from small businesses and startups trying to get some traction. Lucep is [...]
4 ways to Increase Revenue with Customer Engagement
One of the things we do as a customer engagement platform is to engage our own clients for feedback. More leads and sales generated by Lucep for our clients means more revenue for them and [...]
Lead conversion case studies for BFSI, Auto Dealers and Hotels
As part of your martech stack, Lucep automates key functions that enable you to capture leads from different channels (website, social media, email, etc.), qualify them, and connect them directly to your sales team on [...]
100,000 Reasons that Validate Lucep’s Insurance Technology
A few days ago at an event in London, Eric Clurfain, Head of MetLife EMEA, and Francoise Lamotte, Head of Direct and Digital, MetLife EMEA, called the founders of Lucep on stage to hand over [...]
Top 50 customer experience blogs and influencers
At Lucep, we entice with conversion rate optimization as a return on investment for the insurance, banking, government, and automotive customers that we’re talking to. But it’s evangelized as a significant improvement in your customer [...]