The Lucep Blog

At the intersection of sales, CX and digital innovation.

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Conversational AI for Banking - Chatting about EVA and IRA

A banking chatbot in India has had 16 million conversations with over 90% accuracy.What makes this conversational AI for banking work?

Patrick Kelahan on AI, Insurance digital marketing and Insurtechs

Interview with Patrick Kelahan on insurance digital marketing,the role of AI in insurance, and tips for tech startups in insurance.

Talking insurtech startups, technology and investments with Kobi Bendelak

Kobi Bendelak is the CEO of Insurtech Israel, an early-stage investment fund that provides funding for insurtech startups.

Interview with Rob Galbraith - The End of Insurance As We Know It

In this interview, we talk to Rob Galbraith, author of the bestselling book 'The End of Insurance As We Know It'. Rob is an author, speaker and insurtech thought leader.

Top 25 insurance and insurtech influencers

The future of insurance is insurtech. This is the title of an in-depth Bain research publication authored by Matteo Carbone, Founder, Connected Insurance Observatory. In a report, PwC Business Development Leader Mike Quindazzi likewise notes that “#InsurTech startups become insurers faster than #insurers can become #InsurTechs...

Insurance Customer Engagement and Lead Flow Automation

Outline of a fairly common multichannel insurance customer engagement scenario, and how it is done using an omnichannel lead flow strategy.

Six Ways to improve Insurance Customer Experience

Six ways to improve insurance customer experience 1. Omnichannel lead distribution 2. AI claims management 3. Open API 4. Expert advisors...

Six lead distribution best practices

Great, you’ve got enough leads coming in to establish a pipeline of sustainable revenue for your business! Now you start wondering – what’s the best way to distribute leads to your sales team in order to maximize conversions?

Case Study - Automotive Dealership Increases Sales by 100 Percent

Case study of automotive dealership who started using Lucep and increased car sales from web leads by 100% month over month.

Top 25 Self-service Kiosk Manufacturers and Management Systems

As part of the scope of work with clients, Lucep works with self-service kiosk manufacturers to make use of their APIs and integrate their machines and software with ours including client’s existing legacy and digital signage systems that are already in place.

How to Write Electronic Direct Mailers

How to write electronic direct mailers that will give you an instant response by email, via social media, or even on the phone.

Automotive Technology Incubators and Accelerators by Big Auto

This is a list of Big Auto-supported incubators and accelerators that are championing innovation and working with startups on everything from connected mobility to autonomous vehicles and smart city solutions. Before we get to the list, a bit of the backstory that explains why Lucep is writing about cars and automotive technology.