The Lucep Blog

At the intersection of sales, CX and digital innovation.

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Blog header image for Knowlarity Cloud Telephony Review

Knowlarity Cloud Telephony Review

Review of Knowlarity cloud telephony services such as K Broadcast, how to start using SuperReceptionist, and set an IVR type.

Blog header image for How to Integrate Your CRM With Your Website

How to Integrate Your CRM With Your Website

Need help integrating your CRM with your website? We've got the links to integration guides from all the major CRMs.

Blog header image for Lucep Survey – Ease of Use Tops Factors Important For Adoption of New Sales Management Tools

Lucep Survey – Ease of Use Tops Factors Important For Adoption of New Sales Management Tools

Survey for Lucep.com, done by IBD team at UC Berkeley, shows factors important for adoption of new sales management tools.

Blog header image for 5 Killer Tools to Develop Your Sales Playbook

5 Killer Tools to Develop Your Sales Playbook

If you want to create a sales playbook, here are 5 tools that should ease the process of creating this important sales enablement tool.

Blog header image for Mystery Shopping Experiment – How SaaS Companies Respond to Leads

Mystery Shopping Experiment – How SaaS Companies Respond to Leads

Results of a mystery shopping experiment conducted to find out how SaaS companies respond to inbound leads.

Blog header image for Enabling Sales Beyond CRM

Enabling Sales Beyond CRM

Start thinking about enabling sales beyond CRM, to give your sales reps the right leads and tools needed to close more sales.

Blog header image for How Important is Salesforce CRM Integration for B2B SaaS Tools?

How Important is Salesforce CRM Integration for B2B SaaS Tools?

I want to share with you some data on the importance of Salesforce CRM integration if you happen to be a B2B SaaS tool provider.

Blog header image for Lessons Learnt From Sales Call Failures

Lessons Learnt From Sales Call Failures

Experience is what you get when you don't get what you were aiming for. Read some learning experiences shared by sales experts.

Blog header image for Call Center Dialer Software For Inside Sales Teams

Call Center Dialer Software For Inside Sales Teams

If you are setting up an outbound sales operation, then you also need one of the call center dialer software in this list.

Blog header image for Livechat Alternatives for Customer Support

Livechat Alternatives for Customer Support

Live chat alternatives that can do a better job enabling your customer support process - Desk.com, Helpy.io, MyBB and Lucep.com. Free trial.

Blog header image for How to Get a Meeting with The CEO

How to Get a Meeting with The CEO

The first point of contact should be the topmost decision maker. So in this post, I'm sharing with you how to get a meeting with the CEO.

Blog header image for CRM Marketing Automation to Streamline Lead Management

CRM Marketing Automation to Streamline Lead Management

In this guide, you'll see how to set up CRM marketing automation to streamline and standardize lead management for digital channels.