The Lucep Blog

At the intersection of sales, CX and digital innovation.

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Review of Knowlarity cloud telephony services such as K Broadcast, how to start using SuperReceptionist, and set an IVR type.

Need help integrating your CRM with your website? We've got the links to integration guides from all the major CRMs.

Survey for Lucep.com, done by IBD team at UC Berkeley, shows factors important for adoption of new sales management tools.

If you want to create a sales playbook, here are 5 tools that should ease the process of creating this important sales enablement tool.

Results of a mystery shopping experiment conducted to find out how SaaS companies respond to inbound leads.

Start thinking about enabling sales beyond CRM, to give your sales reps the right leads and tools needed to close more sales.

I want to share with you some data on the importance of Salesforce CRM integration if you happen to be a B2B SaaS tool provider.

Experience is what you get when you don't get what you were aiming for. Read some learning experiences shared by sales experts.

If you are setting up an outbound sales operation, then you also need one of the call center dialer software in this list.

Live chat alternatives that can do a better job enabling your customer support process - Desk.com, Helpy.io, MyBB and Lucep.com. Free trial.

The first point of contact should be the topmost decision maker. So in this post, I'm sharing with you how to get a meeting with the CEO.

In this guide, you'll see how to set up CRM marketing automation to streamline and standardize lead management for digital channels.