The Lucep Blog

At the intersection of sales, CX and digital innovation.

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Blog header image for Top 25 Self-service Kiosk Manufacturers and Management Systems

Top 25 Self-service Kiosk Manufacturers and Management Systems

As part of the scope of work with clients, Lucep works with self-service kiosk manufacturers to make use of their APIs and integrate their machines and software with ours including client’s existing legacy and digital signage systems that are already in place.

Blog header image for How to Write Electronic Direct Mailers

How to Write Electronic Direct Mailers

How to write electronic direct mailers that will give you an instant response by email, via social media, or even on the phone.

Blog header image for Automotive Technology Incubators and Accelerators by Big Auto

Automotive Technology Incubators and Accelerators by Big Auto

This is a list of Big Auto-supported incubators and accelerators that are championing innovation and working with startups on everything from connected mobility to autonomous vehicles and smart city solutions. Before we get to the list, a bit of the backstory that explains why Lucep is writing about cars and automotive technology.

Blog header image for Six building blocks for increasing B2B lead conversion

Six building blocks for increasing B2B lead conversion

What we do is enable your sales team to respond instantly to leads, one of the six building blocks for increasing B2B lead conversion.

Blog header image for Case Study – Government customer experience improvement

Case Study – Government customer experience improvement

The client is a government body for vehicular and immovable property registration. With a responsibility to provide service to all their customers, and reduce wait times to the bare minimum whilst als

Blog header image for How to Reduce Government Spending Without Spending More

How to Reduce Government Spending Without Spending More

The $4.1 trillion United States Federal Budget for this fiscal year includes $54 billion in cuts to federal agency spending, including a 13% cut in discretionary funding for the Department of Transport..

Blog header image for Story of an Omnichannel banking solution provider’s business transformation

Story of an Omnichannel banking solution provider’s business transformation

There's a huge amount of interest in the disruption caused by the need for branch transformation in the banking industry. Branches are closing down by the thousands, and banks are rushing to save them

Blog header image for 7 CEO Blog Themes from Letters to Lethal Generosity

7 CEO Blog Themes from Letters to Lethal Generosity

CEO blog themes that will help you and your staff execute their duties - 1. Letters to employees 2. Ideas, vision, mission 3. Be the customer rep ...

Blog header image for Top 50 Martech Blogs and Influencers

Top 50 Martech Blogs and Influencers

Since Lucep is a marketing automation platform that spans the divide between lead generation and response, we also develop engagements with marketing technology experts.

Blog header image for Blockchain Distributed Ledgers Impact – Banking Industry Winners and Losers

Blockchain Distributed Ledgers Impact – Banking Industry Winners and Losers

Blockchain Distributed Ledgers Impact – Banking Industry Winners and Losers. Blockchain is by far the most impactful next big technology at this time, and it's causing disruptive innovation in almost every vertical. But nowhere is the impact being felt with so much urgency than the banking industry.

Blog header image for Customer-Centric Branch Transformation Interview With Hui Hui Li, Evergrowing Bank

Customer-Centric Branch Transformation Interview With Hui Hui Li, Evergrowing Bank

Mr. Hui Hui Li is President of Global Business Management, Deputy GM of Strategic Development, Board of Directors, Evergrowing Bank. Prior to this, he was CEO, Consumer/Private/SME Bank. As CEO, he developed a 5-year transformation plan for the Bank, defined a pilot branch, and rolled out their digital channel initiatives.

Blog header image for Multichannel vs Omnichannel Marketing – Actionable Tips For Branch Transformation

Multichannel vs Omnichannel Marketing – Actionable Tips For Branch Transformation

In this article, we are going to share actionable tips on taking multichannel marketing one step further to make it omnichannel, in order to provide a 360-degree brand experience for your customers.