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At the intersection of sales, CX and digital innovation.

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Blog header image for Six Ways to improve Insurance Customer Experience

Six Ways to improve Insurance Customer Experience

Six ways to improve insurance customer experience 1. Omnichannel lead distribution 2. AI claims management 3. Open API 4. Expert advisors...

Blog header image for How to Generate Hundreds of Leads from Facebook Lead Ads

How to Generate Hundreds of Leads from Facebook Lead Ads

Select the Facebook business page and Instagram (optional) account associated with the ad, and choose the type of ad you want to create. There's already a standard form when you hit create new form, to which you can add fields as needed to collect more information and set filters to qualify the leads you get.

Blog header image for What is First Call Resolution – FCR rate, metrics, best practices

What is First Call Resolution – FCR rate, metrics, best practices

This is a term often used in the context of contact center performance, to measure the effectiveness of inbound calls answered. If the purpose of the call is properly addressed and the matter resolved in the first call itself, then there's no need for the customer to call again.

Blog header image for CRO platforms for website optimization

CRO platforms for website optimization

A lighting fast website that offers precise information in a pleasing and simple way is what people want. Make it faster and more usable. Maybe ..

Blog header image for 4 ways to Increase Revenue with Customer Engagement

4 ways to Increase Revenue with Customer Engagement

Omnichannel customer engagement will increase revenue year-on-year by 9.5%. Customer journey mapping to increase revenue and reduce costs. Identify and engage abandoned form fills to increase revenue by 15%. Get more social sales from Facebook and LinkedIn.

Blog header image for Lead conversion case studies for BFSI, Auto Dealers and Hotels

Lead conversion case studies for BFSI, Auto Dealers and Hotels

Lead conversion case studies for BFSI, Auto Dealers and Hotels ... case studies that highlight the use of Lucep as a conversion rate ... and only a small percentage take the trouble to find your contact details and call or email.

Blog header image for 100,000 Reasons that Validate Lucep’s Insurance Technology

100,000 Reasons that Validate Lucep’s Insurance Technology

Lucep wins $100000 contract in Metlife's collab 3.0 EMEA challenge - 100000 reasons that validate our insurance technology.

Blog header image for Six lead distribution best practices

Six lead distribution best practices

Great, you’ve got enough leads coming in to establish a pipeline of sustainable revenue for your business! Now you start wondering – what’s the best way to distribute leads to your sales team in order to maximize conversions?

Blog header image for Click to Call Case Study - UBA Banking on Customer Engagement

Click to Call Case Study - UBA Banking on Customer Engagement

This click to call case study explains how Lucep’s technology enabled this bank to improve their customer engagement process.

Blog header image for Case Study - Automotive Dealership Increases Sales by 100 Percent

Case Study - Automotive Dealership Increases Sales by 100 Percent

Case study of automotive dealership who started using Lucep and increased car sales from web leads by 100% month over month.

Blog header image for How to Generate Facebook Leads and Get instant notifications

How to Generate Facebook Leads and Get instant notifications

Some of the things we learnt while running a Facebook Lead Ads campaign that started generating a steady flow of leads. ... lucep web to phone ... which you get an instant lead notification whenever anyone fills up a form. ... as needed to collect more information and set filters to qualify the leads you get.

Blog header image for Capture, Call and Convert Abandoned Form fills

Capture, Call and Convert Abandoned Form fills

Capture, call and convert abandoned form fills into customers 1. Create GDPR compliant web forms. 2. Capture real-time data and call. 3.