The Lucep Blog

At the intersection of sales, CX and digital innovation.

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Blog header image for Patrick Kelahan on AI, Insurance digital marketing and Insurtechs

Patrick Kelahan on AI, Insurance digital marketing and Insurtechs

Interview with Patrick Kelahan on insurance digital marketing,the role of AI in insurance, and tips for tech startups in insurance.

Blog header image for Talking insurtech startups, technology and investments with Kobi Bendelak

Talking insurtech startups, technology and investments with Kobi Bendelak

Kobi Bendelak is the CEO of Insurtech Israel, an early-stage investment fund that provides funding for insurtech startups.

Blog header image for Interview with Rob Galbraith - The End of Insurance As We Know It

Interview with Rob Galbraith - The End of Insurance As We Know It

In this interview, we talk to Rob Galbraith, author of the bestselling book 'The End of Insurance As We Know It'. Rob is an author, speaker and insurtech thought leader.

Blog header image for 7 Ways to Improve Customer Experience Using Data

7 Ways to Improve Customer Experience Using Data

Lucep was named regional winner of the NTT Data Open Innovation 9.0 contest. A guide to the contest, and how it is helping achieve UN ....

Blog header image for Lucep, SDGs and the NTT Data Open Innovation Contest

Lucep, SDGs and the NTT Data Open Innovation Contest

Lucep was named regional winner of the NTT Data Open Innovation 9.0 contest. A guide to the contest, and how it is helping achieve UN ....

Blog header image for Top 50 customer experience blogs and influencers

Top 50 customer experience blogs and influencers

This list of the top 50 customer experience blogs and influencers is where we get insights into the latest thinking and CX technology

Blog header image for Future-proofing the definition of digital transformation in Insurance

Future-proofing the definition of digital transformation in Insurance

Future-proofing the definition of digital transformation in Insurance. ... The definition of digital transformation in insurance today is to enable online access to insurance products in a way that improves customer experience and creates new revenue streams and channels to connect with the customer.

Blog header image for Top 25 insurance and insurtech influencers

Top 25 insurance and insurtech influencers

The future of insurance is insurtech. This is the title of an in-depth Bain research publication authored by Matteo Carbone, Founder, Connected Insurance Observatory. In a report, PwC Business Development Leader Mike Quindazzi likewise notes that “#InsurTech startups become insurers faster than #insurers can become #InsurTechs...

Blog header image for Sales coaching tips from the world

Sales coaching tips from the world's topmost sales experts

Stop selling and start coaching. Transform salespeople into selling coaches, who can then coach customers to succeed. Applying the model of sales coaching to sales training creates high-performing salespeople who are also prepared to climb up the ladder as future managers.

Blog header image for 16 Customer Experience Quotes to Live By

16 Customer Experience Quotes to Live By

How would your company act if every customer were your mom? Create fewer ruined days for customers! – Fall in love with your customers for best customer experience. – The first step to exceeding customer expectations is to know what they are