The Lucep Blog

At the intersection of sales, CX and digital innovation.

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Blog header image for Lucep, SDGs and the NTT Data Open Innovation Contest

Lucep, SDGs and the NTT Data Open Innovation Contest

Lucep was named regional winner of the NTT Data Open Innovation 9.0 contest. A guide to the contest, and how it is helping achieve UN ....

Blog header image for Top 50 customer experience blogs and influencers

Top 50 customer experience blogs and influencers

This list of the top 50 customer experience blogs and influencers is where we get insights into the latest thinking and CX technology

Blog header image for Future-proofing the definition of digital transformation in Insurance

Future-proofing the definition of digital transformation in Insurance

Future-proofing the definition of digital transformation in Insurance. ... The definition of digital transformation in insurance today is to enable online access to insurance products in a way that improves customer experience and creates new revenue streams and channels to connect with the customer.

Blog header image for Top 25 insurance and insurtech influencers

Top 25 insurance and insurtech influencers

The future of insurance is insurtech. This is the title of an in-depth Bain research publication authored by Matteo Carbone, Founder, Connected Insurance Observatory. In a report, PwC Business Development Leader Mike Quindazzi likewise notes that “#InsurTech startups become insurers faster than #insurers can become #InsurTechs...

Blog header image for 10 Enterprise Sales Tips from Top Sales Coaches

10 Enterprise Sales Tips from Top Sales Coaches

Stop selling and start coaching. Transform salespeople into selling coaches, who can then coach customers to succeed. Applying the model of sales coaching to sales training creates high-performing salespeople who are also prepared to climb up the ladder as future managers.

Blog header image for 16 Customer Experience Quotes to Live By

16 Customer Experience Quotes to Live By

How would your company act if every customer were your mom? Create fewer ruined days for customers! – Fall in love with your customers for best customer experience. – The first step to exceeding customer expectations is to know what they are

Blog header image for Why use CRM systems? Hidden benefits of CRM digital transformation

Why use CRM systems? Hidden benefits of CRM digital transformation

Hidden benefits of CRM digital transformation. We try to pitch Lucep as a sales platform that complements your CRM, but the objections we face from small businesses are quite often the opposite. More along the lines of “We already have a CRM and we're not getting any additional revenue or benefits from it.

Blog header image for Augment Pipedrive CRM features with Lucep

Augment Pipedrive CRM features with Lucep

Augment Pipedrive CRM features with Lucep’s pre-CRM marketing automation to get more conversions and sales.

Blog header image for Fintech Innovation Labs in Singapore

Fintech Innovation Labs in Singapore

In this interview, we talk to Rob Galbraith, author of the bestselling book 'The End of Insurance As We Know It'. Rob is an author, speaker and insurtech thought leader.

Blog header image for Addressing industry problem statements at Global FinTech Hackcelerator

Addressing industry problem statements at Global FinTech Hackcelerator

On Nov 12, 2018, Lucep along with 19 other teams of fintech, insurtech, regtech and suptech innovators will take the stage on Demo Day, at the Global FinTech Hackcelerator. We were thrilled to be one of the 20 teams shortlisted by a panel of industry judges out of over 304 submissions from over 40 countries