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Future-proofing the definition of digital transformation in Insurance
Future-proofing the definition of digital transformation in Insurance. ... The definition of digital transformation in insurance today is to enable online access to insurance products in a way that improves customer experience and creates new revenue streams and channels to connect with the customer.
Top 25 insurance and insurtech influencers
The future of insurance is insurtech. This is the title of an in-depth Bain research publication authored by Matteo Carbone, Founder, Connected Insurance Observatory. In a report, PwC Business Development Leader Mike Quindazzi likewise notes that “#InsurTech startups become insurers faster than #insurers can become #InsurTechs...
10 Enterprise Sales Tips from Top Sales Coaches
Stop selling and start coaching. Transform salespeople into selling coaches, who can then coach customers to succeed. Applying the model of sales coaching to sales training creates high-performing salespeople who are also prepared to climb up the ladder as future managers.
16 Customer Experience Quotes to Live By
How would your company act if every customer were your mom? Create fewer ruined days for customers! – Fall in love with your customers for best customer experience. – The first step to exceeding customer expectations is to know what they are
Why use CRM systems? Hidden benefits of CRM digital transformation
Hidden benefits of CRM digital transformation. We try to pitch Lucep as a sales platform that complements your CRM, but the objections we face from small businesses are quite often the opposite. More along the lines of “We already have a CRM and we're not getting any additional revenue or benefits from it.
What is CRM, and What is a CRM?
There’s a popular misconception that CRM is a system or software that does something. Actually, customer relationship management is a business process.
Addressing industry problem statements at Global FinTech Hackcelerator
Lucep is part of the Global FinTech Hackcelerator run by KPMG Digital Village. We'll be pitching on Demo Day at Singapore Fintech Festival
Best CRM for small business growth
Ideal CRM for contact management (leads, contacts and deals) and task management (calendar, reminders, calls, events, recurring activities). Zoho is free for up to three users, and these core features are available in the free version of this power-packed CRM.
Lucep PlugandPlaying Into Verticals
Lucep recently got entry into two separate accelerator programs in different verticals, but with a common thread – the PlugAndPlay Accelerator.
Customer Experience Summit – Who’s Coming, Agenda, Speakers
The Customer Experience Summit will be held at the Marina Bay Sands in Singapore from Nov 25-28, 2018. Highlights of the agenda and speakers.
Insurance Customer Engagement and Lead Flow Automation
Outline of a fairly common multichannel insurance customer engagement scenario, and how it is done using an omnichannel lead flow strategy.
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