The Intelligence Layer for Managing High-Volume Leads
When lead volumes increase, teams end up calling every enquiry, chasing non-responsive leads, and managing follow- ups manually across messages and spreadsheets. Lucep fixes this by automating lead qualification, routing, follow- ups, and voice conversations, so sales teams engage the right prospects at the right time, without changing their CRM.
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Brands That Trust Us
Below are industry-specific use cases showing how Lucep's Automated Lead Qualification, Lead Management App, and AI Voice calling work together across real estate, automotive, and education.
Real Estate
Automating the path from enquiry to site visit.
From Enquiries to Site Visits, Without Burning Pre-Sales Teams Time
Real estate teams generate large volumes of enquiries every day, but identifying genuine buying intent is slow and expensive. Pre-sales executives often need 8-10 call attempts per lead just to understand whether a prospect is serious, leading to Ringing No Response, delayed follow-ups, and wasted effort on casual lookers.
Lucep automates this entire qualification step. Every enquiry is engaged immediately through a structured, multi-channel workflow using AI voice calls, WhatsApp, SMS, and email. The system confirms reachability, captures intent, and understands readiness to proceed, without relying on repeated manual calls.
Only leads that respond and show clear intent are handed over to pre-sales teams, along with context and preferred callback timing. As a result, pre-sales teams start conversations with qualified prospects who are ready to move toward site visits, instead of spending hours identifying intent.
Real estate clients have seen up to a 2× increase in lead qualification ratios and a faster conversion from enquiry to site visit.
Remarketing and Reviving Dormant/Ringing No Response Leads
In real estate, a large share of enquiries move into Ringing No Response or become dormant after multiple call attempts. While marketing teams continue remarketing through ads, pre-sales teams rarely have the capacity to remarket at a conversation level. As a result, many interested prospects are never re-engaged meaningfully.
Lucep enables conversational remarketing by automatically re-engaging dormant and non-responsive leads using AI voice calls, WhatsApp, SMS, and email. Instead of manual retries, Lucep runs structured re-engagement campaigns that check renewed interest, capture updated timelines, and identify prospects who are ready to move forward.
Only leads that respond or show fresh intent are handed back to pre-sales teams with full context. This allows teams to focus on site visits and conversions, while remarketing efforts work continuously in the background to revive demand from existing lead pools.
Higher site visit conversions from dormant leads, without increasing manual follow-ups or pre-sales workload.
Automotive
Optimizing digital leads for dealerships and OEMs.
Qualifying Digital Enquires Before Dealer Follow-Up
Dealership teams naturally prioritise walk-ins, referrals, and service customers over digital enquiries. As a result, online leads often get delayed follow-ups or are deprioritised altogether, even though many of them represent genuine purchase intent. Dealer principals and OEM marketing teams struggle to ensure digital enquiries are handled consistently across locations.
Lucep automates the qualification of every digital enquiry before it reaches the dealership. Using AI voice calls, WhatsApp, SMS, and email, Lucep engages prospects immediately to confirm reachability, vehicle interest, buying timeline, and readiness for a showroom visit or test drive. This happens before the lead is handed over to the dealer team.
Only leads that respond and show clear intent are routed into the Dealer Management System (DMS) or sales workflow with full context. Dealer executives receive fewer but better leads, while OEM teams gain visibility into which digital enquiries are actually progressing.
Dealership teams spend time on high-intent buyers, while digital lead wastage reduces significantly across the network.
Centralised Qualification Before Dealer Assignment
OEMs generate a high volume of digital enquiries across websites, marketplaces, and campaign landing pages. However, dealerships often prioritise walk-ins, referrals, and service customers over online leads. As a result, many digital enquiries are either followed up late or not engaged with enough depth to move them toward a test drive.
Lucep uses Automated Lead Qualification to route digital enquiries to a centralised tele-calling team managed by Lucep. This team is trained on product features, variants, and common buyer questions. Interested prospects are engaged through structured conversations to explain the product, understand intent, and confirm readiness for a test drive or showroom visit.
Only leads that explicitly confirm interest and agree to a test drive or test ride are handed over to dealerships. Dealer teams receive fewer leads, but every lead is already informed, engaged, and ready to act.
Dealerships focus on customers who are likely to convert, while OEM marketing teams gain better utilisation and visibility of digital lead spends.
Education & EdTech
Streamlining the student journey from enquiry to enrolment.
Automated Lead Qualification Before Counsellor Outreach
Education and EdTech teams generate large volumes of enquiries for courses, programs, and certifications across websites, landing pages, and digital campaigns. Counselling teams then spend significant time trying to connect with applicants who have submitted interest but are not responding to calls, leading to delayed follow-ups, repeated attempts, and wasted effort.
Lucep automates the initial lead qualification for education and EdTech funnels. Every enquiry is engaged through AI voice calls, WhatsApp, SMS, and email to confirm reachability, course interest, eligibility context, and readiness to speak with a counsellor. This happens before a human counsellor steps in.
Only candidates who respond and show genuine interest are handed over to counselling teams, along with context such as preferred callback time and program intent. Counsellors spend their time providing guidance, answering questions, and moving interested candidates toward applications, counselling sessions, and enrolment, instead of chasing non-responsive leads.
Higher counsellor productivity, faster application movement, and improved enquiry-to-enrolment conversion rates.
AI Voice Calling as the First Layer of Candidate Engagement
In education and EdTech, counselling teams spend a large part of their day making cold calls to candidates who had previously enquired about a course or program. Many of these calls go unanswered, and even when candidates do respond, counsellors often end up repeating basic information about the course, eligibility, fees, or next steps.
Lucep enables AI voice agents to become the first point of contact for candidate engagement. These AI voice agents are set up, trained, managed, and continuously improved by Lucep, using institution-specific course information, program details, and common student questions. The agents proactively call candidates, explain the course or program, answer frequently asked questions, and assess interest level and readiness to proceed.
Only candidates who show clear interest or request further guidance are handed over to the counselling team. Counsellors step in at the right moment, with full context, to focus on application guidance, counselling sessions, and enrolment, instead of cold outreach.
Reduced counsellor workload, faster response to enquiries, and better conversion from enquiry to application and enrolment.
Ready to Turn More Leads Into Conversations?
Lucep works with your existing CRM to qualify leads, route them correctly, follow up automatically, and run AI voice conversations where needed. We'll walk you through how this applies to your lead volumes, team structure, and current follow-up gaps.