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At the intersection of sales, CX and digital innovation.

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Blog header image for How Important is Salesforce CRM Integration for B2B SaaS Tools?

How Important is Salesforce CRM Integration for B2B SaaS Tools?

I want to share with you some data on the importance of Salesforce CRM integration if you happen to be a B2B SaaS tool provider.

Blog header image for Lessons Learnt From Sales Call Failures

Lessons Learnt From Sales Call Failures

Experience is what you get when you don't get what you were aiming for. Read some learning experiences shared by sales experts.

Blog header image for Call Center Dialer Software For Inside Sales Teams

Call Center Dialer Software For Inside Sales Teams

If you are setting up an outbound sales operation, then you also need one of the call center dialer software in this list.

Blog header image for Livechat Alternatives for Customer Support

Livechat Alternatives for Customer Support

Live chat alternatives that can do a better job enabling your customer support process - Desk.com, Helpy.io, MyBB and Lucep.com. Free trial.

Blog header image for How to Get a Meeting with The CEO

How to Get a Meeting with The CEO

The first point of contact should be the topmost decision maker. So in this post, I'm sharing with you how to get a meeting with the CEO.

Blog header image for CRM Marketing Automation to Streamline Lead Management

CRM Marketing Automation to Streamline Lead Management

In this guide, you'll see how to set up CRM marketing automation to streamline and standardize lead management for digital channels.

Blog header image for UC Berkeley Prof Wasim Azhar on Why Sales Force Segmentation is Important

UC Berkeley Prof Wasim Azhar on Why Sales Force Segmentation is Important

In this post, I’m going to share with you some data on the importance of sales force segmentation, as per Prof. Wasim Azhar, UC Berkeley.

Blog header image for Free and Open Source Live Chat Box Scripts for Website Customer Engagement

Free and Open Source Live Chat Box Scripts for Website Customer Engagement

If you want an absolutely free livechat box, this is a list of the most popular and free open source live chat box scripts for your website.

Blog header image for How to Track Website Call Conversions

How to Track Website Call Conversions

How you can use your Lucep traffic analytics to find out more about your leads and customers.

Blog header image for Lucep Survey – CEOs and Sales Managers on The Importance of Fast Lead Response

Lucep Survey – CEOs and Sales Managers on The Importance of Fast Lead Response

This lead response study was conducted for Lucep by researchers from the IBD program at the Haas School of Business, UC Berkeley.

Blog header image for Top 5 Dedicated Real Estate CRM Solutions

Top 5 Dedicated Real Estate CRM Solutions

This can again be a daunting task in itself. So, we have come up with a list of the top 5 dedicated real estate CRM solutions that have proven their ...

Blog header image for Practice Management CRM Solutions for Lawyers and Law Firms

Practice Management CRM Solutions for Lawyers and Law Firms

Practice Panther is yet another CRM software which includes all the features necessary to help your law practice grow fast. It is an effective and affordable tool for a small firm or lawyer that needs to track time and manage their legal services billing. ... Calendar Management and Integrations. Billing and Invoicing.