The Lucep Blog

At the intersection of sales, CX and digital innovation.

Blog header image for Top 25 insurance and insurtech influencers

Top 25 insurance and insurtech influencers

The future of insurance is insurtech. This is the title of an in-depth Bain research publication authored by Matteo Carbone, Founder, Connected Insurance Observatory. In a report, PwC Business Development Leader Mike Quindazzi likewise notes that “#InsurTech startups become insurers faster than #insurers can become #InsurTechs...

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Sales coaching tips from the world's topmost sales experts

Stop selling and start coaching. Transform salespeople into selling coaches, who can then coach customers to succeed. Applying the model of sales coaching to sales training creates high-performing salespeople who are also prepared to climb up the ladder as future managers.

Blog header image for 16 Customer Experience Quotes to Live By

16 Customer Experience Quotes to Live By

How would your company act if every customer were your mom? Create fewer ruined days for customers! – Fall in love with your customers for best customer experience. – The first step to exceeding customer expectations is to know what they are

Blog header image for Why use CRM systems? Hidden benefits of CRM digital transformation

Why use CRM systems? Hidden benefits of CRM digital transformation

Hidden benefits of CRM digital transformation. We try to pitch Lucep as a sales platform that complements your CRM, but the objections we face from small businesses are quite often the opposite. More along the lines of “We already have a CRM and we're not getting any additional revenue or benefits from it.