/Tag:Lead response

Posts about lead response best practices, marketing technology, and the importance of responding instantly to your customers.

First Call Resolution Best Practices

As an omnichannel marketing automation platform that generates revenue for our clients by improving their customer experience, Lucep has to provide reports that track metrics such as first call resolution. FCR is an especially important metric for us, because the key differentiator of the Lucep callback widget and app is instant response to sales leads [...]

By |2018-08-25T23:33:33+00:00August 25th, 2018|Lead|1 Comment

Six lead distribution best practices

Great, you’ve got enough leads coming in to establish a pipeline of sustainable revenue for your business! Now you start wondering - what’s the best way to distribute leads to your sales team in order to maximize conversions? As we speak, over a million sales leads and customer queries are making their way from websites [...]

By |2018-07-09T18:59:28+00:00July 9th, 2018|Lead|0 Comments

How Instant Response to Facebook Drives Prineville Economic Development

Earlier this month, Facebook added the eleventh data center to their massive data operations in Henrico, VA. It's so vast that it will need 22,000 miles of fibre-optic cables, and it will all be powered by 100% clean and renewable energy, enabling Facebook to continue keeping their carbon footprint down to a minimum. Each of these [...]

By |2017-12-14T09:31:11+00:00December 14th, 2017|Lead|0 Comments

Leverage B2B Marketing Automation for Maximum Impact

The thing about automating your marketing process is that any one tool can't function alone by itself. Automating social postings without automating the lead generation process is a waste. Getting sales leads into your inbox is a waste if you don't act on it instantly, for which you need an instant notification and lead response [...]

By |2017-12-13T14:53:04+00:00December 13th, 2017|B2B, Marketing|0 Comments

How to get instant notifications from FormStack with Lucep

Formstack is a great hosted form building solution. They make it easy to create everything from simple lead forms, to complex forms with branching logic. This is incredibly useful when capturing data from prospects or customers - but what happens when you need someone to respond to this information instantly? Lucep's integrations can help [...]

By |2017-08-29T00:50:02+00:00August 29th, 2017|Lead, Marketing|0 Comments

Astrology websites align your stars with Lucep and talk to your customers

You find the correct alignment between the moon and the stars for the people who come to you for help. Likewise, you also need to find out the perfect alignment between various automation tools and your website, so that your customers can find their way to your site and talk to you on the phone. [...]

By |2018-11-22T17:28:45+00:00July 31st, 2017|Marketing|1 Comment

How to Sell More Cars Using Lucep

Many automotive dealers run click to call campaigns now instead of the usual PPC ads, mainly because it’s a highly competitive segment where you must talk to car buyers first - before any other dealer, and get the buyer to come down to see you in person before they visit any other showroom. An estimated [...]

By |2018-07-04T13:15:32+00:00July 24th, 2017|Automotive, Lead|0 Comments

Lucep Survey – Ease of Use Tops Factors Important For Adoption of New Sales Management Tools

As a sales organization, we're always looking at ways to find new keys that will unlock a flood of leads and sales revenue. As a SaaS company whose customer profile includes SaaS providers, we also want to know what factors are important for our customers considering adoption of new sales management tools. An Access Group [...]

By |2017-07-10T16:07:45+00:00July 10th, 2017|Lead|0 Comments

Mystery Shopping Experiment – How SaaS Companies Respond to Leads

Researchers from the IBD program at UC Berkeley, California did some market research for us last year. One section of the report they submitted included the results of a mystery shopping experiment conducted to find out how SaaS companies respond to inbound leads. The research team signed up for free trials with six of the [...]

By |2017-08-24T22:45:13+00:00July 6th, 2017|Lead|0 Comments

UC Berkeley Prof Wasim Azhar on Why Sales Force Segmentation is Important

In this post, I'm going to share with you some data and ideas on the importance of sales force segmentation and the factors on which this segmentation usually occurs. This from a market study report provided to us by a research team from the Haas School of Business, UC Berkeley, and Professor Wasim Azhar, a [...]

By |2017-08-24T23:43:17+00:00June 16th, 2017|Sales|0 Comments