Posts about all things customer-centric on Lucep, the customer happiness company.

Difference Between Call Back Tools and Live Chat?

Both live chat and call back (also known as instant response) tools serve a very similar function. Their goal is to help visitors on the website engage and interact with the business in a way that is easy and convenient for both the customer and the company. These tools are primarily sales acceleration tools, [...]

By |2017-05-09T12:41:14+00:00June 2nd, 2016|B2B, Customer, Marketing|0 Comments

Delighted Customer is the Best Ambassador for a Product

At @SurgeConf 2016 in Bangalore, i happened to hear Mahesh Murthy speaking on how to do marketing with minimum or no budgets and what caught my attention was the statement - "future of marketing is product itself" . The product for it to market itself, needs a proponent , the best one being a delighted [...]

By |2017-03-28T16:44:08+00:00March 15th, 2016|Customer, Marketing, Product, Sales|0 Comments