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ID | Features | Zapier | Lucep |
---|---|---|---|
1 | Integration with CRM and contact center systems. | ✅ | ✅ |
2 | Integration with Facebook Lead Ad campaigns, website forms, and email. | ✅ | ✅ |
3Conditional workflows |
✅ |
✅ |
|
4 Lead distribution. |
❌ |
✅ |
|
5Marketing automation. |
❌ |
✅ |
|
6Analytics for sales executive and dealership performance. |
❌ |
✅ |
|
Integration with Facebook ad campaigns and website forms.
Automate lead distribution.
Instant lead response.
Monitor sales executive and dealership performance.
Post-interaction surveys.
1. Omnichannel lead acquisition - Send leads from website, social media and other digital channels straight to the right dealership and sales executives.
2. Integration - Integrate Lucep with your existing systems to avoid manual entry of new enquiries.
3. Reduce lead response time - Reduce lead response time from auto industry average of over 60 hours to less than 6 minutes.
4. First contact rate - 62% of customers give their business to the sales representative who responds first. Make sure your sales executives are the ones who respond first.
5. Enquiry data - Traffic analytics and product / service required data that helps qualify and convert more leads.
6. Align marketing and sales - Real-time feedback about calls made by sales executives helps your marketing team learn which campaigns are converting into more enquiries, test drives and bookings.
7. Lead tracking - Real-time lead tracking with dashboard reports for individual sales executives, dealerships and the entire network.
8. Contact center - Use Lucep to qualify leads through your contact center before distributing to individual dealerships and sales executives.
9. Gamification - Create groups of sales executives using Lucep car sales app to gamify against those not using it.
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