/Tag:live chat

Posts about live chat tools, scripts, boxes and other live customer support and sales lead response technologies.

Livechat Alternatives for Customer Support

The traditional tools for offering customer support on your website include email, phone, contact forms, social media, and live chat. The rest are all established channels that are part and parcel of customer engagement, but live chat hasn't been able to reach that level of acceptance.  In fact, there are good live chat alternatives that [...]

By |2017-08-24T23:05:25+00:00June 20th, 2017|Customer|1 Comment

Free and Open Source Live Chat Box Scripts for Website Customer Engagement

Most of these live chat scripts are customer engagement tools that connect you to prospective buyers on your website at the perfect time - when they are looking for you. A lot of the time, customers tend to feel like a real human is behind the chat. However, most of the time, it’s either just [...]

By |2018-12-05T19:36:40+00:00June 16th, 2017|Customer|0 Comments

Which is the Best Live Chat Software? Olark, Zoho, Zopim Reviews

Are you sure you want to use live chat software? Well, ok. The first thing to do when you are shopping for any kind of software is to have a feature checklist in front of you. The table below will help you do a head to head comparison of the features available in the top 3 live chat software. [...]

By |2017-05-23T10:59:23+00:00May 22nd, 2017|Product|0 Comments

8 Live Chat Features That Click to Call Can Do Better

The inefficiency of using the wrong tool for the job comes with a very real price tag.  - Scott Severson | President | Brandpoint. If you’re a SaaS startup, a lawyer, car dealership or any other small business, you don’t really care whether you should use live chat or click to call on your website. [...]

By |2017-05-17T11:39:27+00:00May 8th, 2017|Product|0 Comments